ForgottenLands website utilises the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.
At ForgottenLands Limited we understand and appreciate that your decision to buy products/services through our website and philanthropic investment is an expression of confidence. You trust in our products/services, and you trust us to keep secure any information we obtain from you or about you.
We understand that privacy is essential. Hence, we are committed to protecting those who visit our website.
Information collection and use
Our primary goals in collecting personal information are to share information about our work, to propose products that may be of interest to you, to invite you to events designed to update you on our work, to allow you to request information, and to thank you for your support. When you make purchases from us or browse this website, we may collect the following personal data about you: your name, age and sex; your billing and postal delivery addresses, phone (including mobile phone), fax and e-mail details; where you have registered with us, your user name and password; where you place an order with us, your payment card details; your communication and shopping preferences; your browsing and shopping activities; your date of birth; your interests, feedback and survey responses; and your location. We may also collect some or all of the above personal data about you when you access and browse this website or any linked websites. If a third party acquires all or part of our business and/or assets, we may disclose your data to that third party in connection with the acquisition.
Aggregate data collected online
When you browse our site, non-personal information about you is recorded by 3rd party Internet servers. This information is used primarily to provide an enhanced online experience. Information tracked may include, but is not limited to the type of operating system in use [e.g. Macintosh, Windows] and the domain name and the type of browser being used [e.g. Internet Explorer, Firefox, etc.]. This information may be used to review the number of visitors to our site, and the specific pages visited, but only in an aggregate and in a non-personally-identifiable form. E-mail addresses and other personally identifiable data about visitors to this site are known only when voluntarily submitted. We care about the security of your personal data, and we employ several different security techniques to protect your personally identifiable information from unauthorised access by users inside and outside the organisation. You should be aware, however, that “perfect security” does not exist and that unauthorised third parties may unlawfully intercept or access private data. You provide us with this information at your own risk.
As a matter of policy, we will not sell, share or rent information about you in ways different from what is disclosed in this statement. However, we may be forced to disclose information to the national or local government or law enforcement agencies under certain circumstances. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with an investigation into any activity that is illegal or may expose us, or you, to liability.
Protecting your information
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology.
We may, from time to time, make changes to this policy, based on your comments and our needs. We advise you to refer to this policy on each occasion you visit this website.
We will never ask you to confirm any account or credit card details via email and if you receive an email asking you to do so then please ignore it and do not respond.